Pre-Order Policy

Last updated: October 8th, 2026

We offer Pre-Order and Backorder items, along with select products that have a future or estimated shipping date, so you can reserve them before they become available. Please review this policy before placing your order.

Browse all available items in our PRE-ORDER collection.

Payment

All Pre-Order, Backorder, and future ship-date items must be paid in full (100%) at the time of purchase.
Payment guarantees your reservation for the item.

Release Dates

Release dates are provided by the manufacturer or distributor.
The ETA shown on the product page is an estimate only and is subject to change.
If a product is delayed due to manufacturer issues, supplier shortages, shipping delays, or wave/split shipments, your order will remain valid and ship once stock arrives.
We will update the listing with the new date and notify affected customers by email.

Shipping

Pre-Order, Backorder, and future ship-date items ship within 2-10 business days after the release date or the date stock arrives at our facility.
This window may be longer during periods of high order volume, as each item goes through quality control checks before shipment.
Ready-stock items follow our standard 2-4 business day processing time. See our Shipping Policy for details.
Once your order ships, you will receive a confirmation email with your tracking number.

Orders with Multiple Items

If your order includes both in-stock and pre-order items, the entire order will ship once the last pre-order item is available. This also applies to multiple pre-order items with different release dates.
If you want separate shipments, we recommend placing pre-order items in a separate order so they don't delay your in-stock items.

Cancellations & Refunds

All Pre-Order, Backorder, and future ship-date purchases are final.
These items cannot be canceled, changed, or refunded once an order has been placed, as inventory is allocated specifically for each order.
This applies even if the release date changes.

Allocations

In rare cases, distributors or manufacturers may reduce or cancel allocations. If we are unable to fulfill all or part of your order for this reason, you will be notified and only the unfulfilled portion will be refunded in full. Any fulfilled items will ship as normal.

Contact

For questions about Pre-Orders, Backorders, or future ship-date items, please email us at info@tcghobby.com with your order number.